Current challenges related to member communication materials preparation

Managing Version Control and Ensuring Audit Trail Accuracy
Overcoming Process and Workflow Bottlenecks
Collaborating with Multiple Subject Matter Experts (SMEs)
Crafting Accurate and Compliant Member Communication Materials
Ensuring Regulatory Compliance with CMS and State DOI
Streamlining Coordination for Printing and Fulfillment

Get your member communication materials under control with Automated Document Services

Streamlined Document Delivery

Deliver timely, relevant, compliant, and highly personalized customer-facing documents across print and digital channels.

Regulatory Compliance Mastery

Stay current with rules and regulations set forth by the CMS and State DOI and avoid back and forth with the regulator.

Expertise Across Markets

Leverage our industry expertise to create standard and state-specific documents for all markets (Medicare, ACA, Group, and Medicaid).

How Automated Document Services Works

We have simplified the process to deliver accurate and compliant documents to members.
  • 1
    Information Gathering

    We take your Plan and Benefits data, Language Preferences, and Branding.

  • 2
    Precision Processing

    We process the inputs in our Benefits1™ platform.

  • 3
    Document Delivery

    We deliver you print-ready documents.

Why use the Automated Document Services

Better collaboration with key departments
Streamlined project management
Timely creation and distribution of compliant materials
Thoroughly reviewed content
English and Spanish document translation
Print fulfillment through our partner
Cost savings of up to a few million dollars a year
Digital Product Catalog for reporting and analytics
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