A Large Health Plan Automated its State Filings and Benefit Plan Configuration With eBenefitSync™

Access to a Single Source of Truth

Eliminated 95% of data redundancy and minimized errors

Reduced Operational Costs

Achieved the ability to seamlessly suspend and reinstate products and plan packages in real-time

Automated State Filings

Automation of state filings process by generating necessary documents accurately in a few clicks

Improved Member Satisfaction

Improvement in member service through better manpower allocation resulting from efficient processes


A large health plan in the Northeast, providing small and large group coverage and serving more than a million members, needed a solution that could ensure all its benefit information from thousands of plans was up-to-date, reusable, and available enterprise-wide. It also needed to expedite the benefit plan development process and compliance by automating state submissions, a regulatory mandate.
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