A Large Payer Improved SBC Generation Timelines by up to 50% With eBenefitSync™

Automated SBC Generation

Reduced the time required to generate SBCs by up to 50%.

Automated Exporting of SBCs

Enabled transfer of SBCs to the client’s central data repository in a few clicks.

Improved Compliance

Enabled the client to downstream fully-compliant documents to targeted systems.

Streamlined Workflows

Created a robust and efficient workflow that boosted productivity and efficiency.


A large Healthcare Payer on the East Coast with more than half a million members and a very high growth rate was challenged with an outdated tool and inefficient SBC generation process. The Payer creates more than 7,000 SBCs every year. It was looking for a solution that could accurately auto-generate SBCs and integrate SBCs to the central data repository.
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