The average consumer might not know it, but health plans are often mired in complexity and inefficiency as they struggle to configure and deploy new offerings. A surprising number of plans rely on spreadsheet-based systems to manage their plan benefit packages — a surefire formula for driving up labor costs and making errors. Some have spent tens of millions of dollars trying and failing to automate these processes.

In this podcast interview, Simplify Healthcare CEO, Mohammed Vaid shared his perspective on this problem and its solution.

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